Terms & Conditions

Welcome to Hyper Signs. By engaging our services, you agree to the following terms and conditions, which govern the provision of our signage, branding, and associated services. Please read these terms carefully before proceeding with any project. By initiating work with us, you indicate your acceptance of these terms.

1. Payment Terms

Payment terms for all projects are 7 to 14 days from the date of invoice, as specified in the project agreement.
By engaging Hyper Signs, you agree that our payment terms override any pre-existing payment terms your company may have.
Failure to adhere to these payment terms will result in the application of our late fee structure, as outlined below.

2. Late Fee Structure

Payments not received within the stipulated terms will incur a late fee of 5% of the invoice total, calculated on the outstanding balance, for each 14-day period the payment remains overdue.
A minimum late fee of $50 AUD will apply for any overdue invoice.
Late fees will continue to accrue until full payment is received.
If payment is not received within 60 days of the invoice due date, we reserve the right to initiate debt recovery proceedings, with all additional costs incurred passed on to the client.

3. Project Scope and Changes

All project scopes will be clearly defined in a written agreement prior to commencement.
Any changes to the scope of work after the agreement is signed may result in additional charges, which will be communicated and invoiced accordingly.

4. Deposits

We require a 50% upfront deposit on all new projects.
Hyper Signs reserves the discretion to adjust the deposit requirement, including increasing or waiving it, based on the specific project or client relationship.

5. Delivery of Goods

Delivery estimates are provided to the best of our ability and are subject to reasonable variations.
Hyper Signs will not be held liable for delays that extend beyond the estimated deadline if notice is provided.
For internationally manufactured goods, the client assumes all risks associated with potential shipping delays, including courier issues and customs hold-ups.

6. Ownership and Intellectual Property

All designs and concepts provided by Hyper Signs remain our intellectual property until full payment is received.
Upon full payment, ownership of the final designs and signage transfers to the client.

7. Liability and Indemnity

Hyper Signs is not liable for any delays caused by factors outside of our control, including but not limited to weather, supply chain disruptions, or client-provided delays.
Our liability for any claim arising from the project is limited to the total value of the contract.
The client agrees to indemnify Hyper Signs against any claims, damages, or costs arising from the misuse of signage or failure to comply with relevant regulations.

8. Cancellation Policy

If a project is cancelled after the deposit has been paid, the deposit will be forfeited.
If cancellation occurs within 5 business days of the estimated completion date, the client may be held responsible for the full project amount.

9. Force Majeure

Hyper Signs will not be held liable for any failure to perform, delays, or disruptions caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or labour disputes.

10. Warranty

We provide a warranty for defects in materials and workmanship for a period of 12 months from the date of installation.
The warranty does not cover damages caused by external factors, including misuse, accidents, or unauthorised modifications.

11. Termination

Either party may terminate the agreement with written notice if the other party breaches the terms of this agreement.
In the event of termination, the client is responsible for payment of all completed work and materials procured up to the termination date.

12. Dispute Resolution

Any disputes arising under these terms will be handled in good faith through negotiation between the parties.
If a resolution cannot be reached, the dispute will be referred to mediation in accordance with Australian laws.

13. Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia.

Terms & Conditions

Payment terms for all projects are 7 to 14 days from the date of invoice, as specified in the project agreement.

By engaging Hyper Signs, you agree that our payment terms override any pre-existing payment terms your company may have.

Failure to adhere to these payment terms will result in the application of our late fee structure, as outlined below.

2. Late Fee Structure

Payments not received within the stipulated terms will incur a late fee of 5% of the invoice total, calculated on the outstanding balance, for each 14-day period the payment remains overdue.

A minimum late fee of $50 AUD will apply for any overdue invoice.

Late fees will continue to accrue until full payment is received.

If payment is not received within 60 days of the invoice due date, we reserve the right to initiate debt recovery proceedings, with all additional costs incurred passed on to the client.

3. Project Scope and Changes

All project scopes will be clearly defined in a written agreement prior to commencement.

Any changes to the scope of work after the agreement is signed may result in additional charges, which will be communicated and invoiced accordingly.

4. Deposits

We require a 50% upfront deposit on all new projects.

Hyper Signs reserves the discretion to adjust the deposit requirement, including increasing or waiving it, based on the specific project or client relationship.

5. Delivery of Goods

Delivery estimates are provided to the best of our ability and are subject to reasonable variations.

Hyper Signs will not be held liable for delays that extend beyond the estimated deadline if notice is provided.

For internationally manufactured goods, the client assumes all risks associated with potential shipping delays, including courier issues and customs hold-ups.

6. Ownership and Intellectual Property

All designs and concepts provided by Hyper Signs remain our intellectual property until full payment is received.

Upon full payment, ownership of the final designs and signage transfers to the client.

7. Liability and Indemnity

Hyper Signs is not liable for any delays caused by factors outside of our control, including but not limited to weather, supply chain disruptions, or client-provided delays.

Our liability for any claim arising from the project is limited to the total value of the contract.

The client agrees to indemnify Hyper Signs against any claims, damages, or costs arising from the misuse of signage or failure to comply with relevant regulations.

8. Cancellation Policy

If a project is cancelled after the deposit has been paid, the deposit will be forfeited.

If cancellation occurs within 5 business days of the estimated completion date, the client may be held responsible for the full project amount.

9. Force Majeure

Hyper Signs will not be held liable for any failure to perform, delays, or disruptions caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or labour disputes.

10. Warranty

We provide a warranty for defects in materials and workmanship for a period of 12 months from the date of installation.

The warranty does not cover damages caused by external factors, including misuse, accidents, or unauthorised modifications.

11. Termination

Either party may terminate the agreement with written notice if the other party breaches the terms of this agreement.

In the event of termination, the client is responsible for payment of all completed work and materials procured up to the termination date.

12. Dispute Resolution

Any disputes arising under these terms will be handled in good faith through negotiation between the parties.

If a resolution cannot be reached, the dispute will be referred to mediation in accordance with Australian laws.

13. Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia.